Deepen member engagement.

Loyalty Solutions  |  Relationship Rewards  |  Credit Card Rewards  |  Marketing Services

 

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RAZR Relationship Rewards & Loyalty Solutions

RAZR runs 300 loyalty programs in the United States and has 92% of the credit unions in Canada on our solution. It’s time to up your loyalty game and deepen member engagement:

  • Increase products per household
  • Attract new members
  • Decrease member attrition
  • Reduce operational costs.

RAZR rewards and loyalty solutions shown on multiple devices

60%

Digital Matters

60% of bank customers say their digital experience with a bank is the single biggest factor in deciding to stay or defect.

3x

Cash in on Loyalty

Members who redeem rewards spend nearly three times more on their cards than non-redeemers.1

52%

Better Rewards

Fifty-two percent of credit card customers said that they chose a new card for a better rewards program.2

More catalog choices - products, gift cards, live event tickets, travel

More Choice.

We combine catalog access to millions of products from major retailers, expansive gift card offerings alongside our live event tickets and top-notch travel reservation system to deliver a single, unified redemption experience.

  • Fresh Inventory. Direct-from-vendor inventory allows immediate access to the newest products and trending brands.
  • Top Travel. Robust and direct access to airline and worldwide hotels and resorts inventory provides near limitless travel option.
  • Customized Storefronts. Unique options for curated and trending products to match your brand and loyalty offering.
  • Instant Gratification. Our in-store pick up option and electronic gift cards enable to you provide same day rewards redemptions.

Seamless Experience.

Our integrated rewards platform delivers a superior user experience that’s easy to access and navigate and optimized for mobile — all in a market-leading single redemption website.

  • Mobile Ease. Designed to work across a variety of mobile devices offering a best-in-class mobile rewards experience.
  • Integrated data streams. Integrated platform eliminates the need to take users to different redemption websites.
  • Login only once. Single sign-on (SSO) makes it easier for members to redeem.

Superior user experience shown on a mobile device

RAZR rewards catalog marketing support

Generate Lift.

Dedicated marketing team supporting your loyalty promotional strategies to generate revenue from your card portfolio.

  • Run promotions. Entice members with quarterly/yearly lift initiatives: card acquisition, activation, balance increase and/or increase in transactions.
  • Cross-promotion. Ability to incentivize behavior enterprise-wide — including credit card, debit card, mortgage, auto loans, paperless statements, etc.

Lower Costs.

By going direct-to-the-source with our inventory, we are able to reduce the extras costs that are typical with our competitors and deliver on maximum price elasticity. With us, your members’ points can go further than a traditional program.

RAZR rewards catalog on tablet - direct to source reducing extra costs

Secure. Trusted.

We are committed to data security and compliance. Our work in highly-regulated industries requires data security know-how, and all the certifications, audits, rigor and compliance to back it up. Our data integrity standards allow no room for compromise on encryption protocols or data storage.

RAZR has years of experience with high-profile financial brands. Our rewards platform supports over 300 loyalty programs for over 200 banks and credit unions across the U.S. and Canada.

graphic of client logos

Is your current rewards experience something you can brag about?

Request a demo to see how you can move your loyalty program from the ordinary to the truly remarkable.

1Mastercard US Research 2013;  2J.D. Power 2015 U.S. Credit Card Satisfaction Study